You can connect several devices to one account, with the number of devices allowed based on your selected subscription plan. Important points to consider about this feature are:

• Accounts are accessible across various platforms, regardless of the platform used for initial registration (e.g., Android, iOS, macOS, Windows).
• The number of devices permitted depends on the subscription plan, potentially allowing for an unlimited number of devices per account.
• Notifications will be issued if the number of connected devices exceeds the plan's limit, urging users to disconnect extra devices upon logging in.
• Each device may be associated with up to two accounts, whether it's a computer or a mobile device.

Certainly! You have the opportunity to utilize Haiou NPV for China free of charge indefinitely via the "Daily Check-in" feature. Each day, you receive 15 minutes of complimentary usage time. Moreover, you can earn 1 point for every successful referral, which can be redeemed for a 1-day pass. Here are the key details:

• Haiou NPV for China guarantees the availability of the "Daily Check-in" feature for free on an indefinite basis.
• New users are granted an initial 15 minutes of complimentary usage time, and you can earn an additional 15 minutes by completing the check-in process on the following day.
• During the free trial, you are free to use our services without any restrictions on usage. However, please be aware that server access is limited to the locations included in the free plan.
• You can accumulate points by engaging in our referral program and then redeem them for various types of plans.

Absolutely! We offer a 15-minute daily trial period. To start your trial, please follow these instructions:

1. Download the Haiou NPV for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main screen.

Please note that the availability of this free trial may change and can be terminated at any moment without prior notice.

Haiou NPV for China prioritizes user privacy by guaranteeing that no logs of activity or connections are retained. Additionally, the NPV service refrains from storing any information that might be used to monitor distinct network activities or behaviors tied to an individual user.

You can reach out to us through the following methods:

• Website: http://koolhaiounpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach out to us through the following methods:

• Website: http://koolhaiounpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Haiou NPV for China accommodates web applications such as Telegram, WhatsApp, or Gmail that use HTTPS. This mode can modify the routing for both HTTP (port 80) and HTTPS (port 443), enabling access to the web versions of these applications. However, the application versions may operate on different ports.

To guarantee access, the following actions should be taken:

• Utilize the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here's how you can alter the proxy settings for the LINE app:
  
  

• Should you try to log in on a new device and go beyond the device limit, you will be redirected to the "Unbind Device" page, allowing you to disconnect any linked devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device you prefer.

It's usual to misplace usernames or passwords, and we strive to simplify the recovery process. Here are your options:

• If you can't recall your username, please reach out to us and include a screenshot of your payment confirmation.
• If you've forgotten your password, simply utilize the "forgot password" option found in the app.

We have observed that some users have difficulty selecting a server after choosing a region.

To make this easier, we now only present regions. Heibao will automatically connect you to the server with the best performance in your selected region. Here are the details:

• The location menu will now show only regions, but each region includes hundreds of servers. When you select a region, Heibao will automatically connect you to the server that provides optimal performance based on your network conditions.
• If you are not happy with the server you are connected to, you have the option to disconnect and reconnect to the same region to connect to a different server.
• You can repeat this process until you locate a server that fits your requirements.

Common reasons for network problems include:

• Local slow internet speeds (without using a NPV)
• Increased user traffic at specific NPV server locations

To address these issues, you might try the following approaches:

• Verify your local internet speed by temporarily disabling the NPV
• Test various network connections like WiFi, 4G, or 5G with the NPV off to spot any connection issues. For instance, if your WiFi is inconsistent, switch to a mobile data connection.
• Disable the NPV, choose a different server location, and then reconnect
• If you prefer to remain connected to the same geographic area, disconnect and reconnect, as this may link you to another server within the same region.
• Keep conducting these tests until you identify the most suitable server for your needs.

Global Mode: This option enables NPV for all online activities, which might cause local websites and applications to load more slowly.

Split Mode: This setting utilizes NPV solely for sites that are restricted due to geographic limitations, such as Google, YouTube, and Netflix, while preserving access to local networks for Chinese websites.

You can modify the routing mode within the App Settings.

If you encounter issues accessing specific websites or applications, consider switching to "Global Mode."

Please reach out to us if you require further assistance.

You can earn points by referring friends and utilize them to obtain rewards. Here’s how it works:

• First, acquire your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." You can then send it to friends or share it on your social media accounts or blog.
• You will earn 1 point for each friend who successfully refers, which you can redeem for a 1-day pass.
• You can check your redeemed plans in the "My Account" section once you have redeemed your points.
• For a referral to be successful, your referred friend must download and start using the app. If they download the app but do not use it, you will not earn your referral point until they start using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:

• We support multiple payment options, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If your payment was successful but you do not see the plan in your account right away, please wait around 5 minutes, then log out and log back in.
• If you continue to experience problems after following the above steps, please take a screenshot of your payment confirmation and contact us for further assistance.

By configuring a NPV on your Android device, you can ensure that all your activities remain secure. Just connect to one of our numerous NPV servers to change your device's IP address, protect your data on public Wi-Fi networks, and access restricted websites and services.

A NPV creates a virtual network by linking multiple computers virtually. Initially used for speed and security, it is now mainly focused on privacy, encryption, and accessing restricted content.